At Triplelocked, customer satisfaction is our priority. Our easy returns and replacements policy lets you exchange or return any product with minimal effort.

Whether you’ve received a faulty item or changed your mind, we’re here to make the process quick and convenient.

If you are not happy with your order for any reason we have a 30 day Returns And Replacements policy.

Please contact us to arrange a courier to pick up the item when and where it is convenient for you at no cost.

All of our customers have a choice to return your products and get them replaced for another or receive a full refund.

Please allow time for your refund to be processed. We will ensure all refunds are processed within 5 working days of receipt of goods, and replacements will be sent out 1 working day after receipt of the faulty item at no delivery charge.