FAQ

FAQ

Product Information:

All of our products are designed to be accessible to people of all ages and abilities. Simple and clear instructions are provided with all products and our 7 day a week customer support team are trained to help those who need it most.
All products have a 1 year warranty and 30 day money back guarantee if you are not happy for any reason.

Order and Shipping:

You will be sent your Evri tracking number by email / text and you can track your
package here.

We provide free shipping (2-4 days) with all orders as well as the option to pay for next
day delivery. See weighted next day delivery costs here.

Payment and Billing:

We accept most debit and credit card payments as well as Amazon Pay, Apple
Pay, Google Pay and PayPal.

You can enter all voucher / coupon codes at Checkout.

Please see list of reasons here.

Returns and Refunds:

You can return any item for a full refund within 30 days of purchase for any reason.
Please see our Returns section here and Refund policy here.

Account Management:

Please click here to create an account.

You can reset your password here.

You can update your account information here.

Technical Support:

If you have any issues logging into your account please contact us.

If you have any questions about our products or services please contact us.

Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.