FAQ

Product Information:

All of our products are designed to be accessible to people of all ages and abilities. Simple and clear instructions are provided with all products and our 7 day a week customer support team are trained to help those who need it most.
All products have a 1 year warranty and 30 day money back guarantee if you are not happy for any reason.

Order and Shipping:

You will be sent your Evri tracking number by email / text and you can track your
package here.

We provide free shipping (2-4 days) with all orders as well as the option to pay for next
day delivery. See weighted next day delivery costs here.

Payment and Billing:

We accept most debit and credit card payments as well as Amazon Pay, Apple
Pay, Google Pay and PayPal.

You can enter all voucher / coupon codes at Checkout.

Please see list of reasons here.

Returns and Refunds:

You can return any item for a full refund within 30 days of purchase for any reason.
Please see our Returns section here and Refund policy here.

Account Management:

Please click here to create an account.

You can reset your password here.

You can update your account information here.

Technical Support:

If you have any issues logging into your account please contact us.

If you have any questions about our products or services please contact us.