Customer Service
Customer Service
If you ever have any questions about our products or services our team members are here to help 7 days a week
You can send us a message or speak to one of us via live chat or over the phone.
Free Phone 0800 233 5543 (9:00 am to 9:00 pm)
You can also email us at [email protected]
We aim to respond to all queries within 24 hours
FAQs
We use the exceptional courier service known as Evri.
All orders will get a corresponding weight delivery charge. Please check more details here: https://www.evri.com/send
Through our standard delivery policy using Evri, your parcel will typically reach you within 2-3 working days. However, you can opt for a next working day delivery option.
We accept all major and debit credit cards, including Visa, Visa Debit, and Mastercard
We update our site as often as possible to ensure all featured items are in stock. If an item you like is out of stock, we will do our best to ensure it is available as quickly as possible. Please use the option on the product page to be notified of when a product is back in stock by email. If a product on your order goes out of stock, the product will be removed, and you will not be charged.
All of our customers have a choice to return products and get them replaced for another or to receive a full refund. We will organise a courier collection service through Evri.
We use the exceptional courier service known as Evri.
All orders will get a corresponding weight delivery charge. Please check more details here: https://www.evri.com/send
Through our standard delivery policy using Evri, your parcel will typically reach you within 2-3 working days. However, you can opt for a next working day delivery option.
We accept all major and debit credit cards, including Visa, Visa Debit, and Mastercard
We update our site as often as possible to ensure all featured items are in stock. If an item you like is out of stock, we will do our best to ensure it is available as quickly as possible. Please use the option on the product page to be notified of when a product is back in stock by email. If a product on your order goes out of stock, the product will be removed, and you will not be charged.
All of our customers have a choice to return products and get them replaced for another or to receive a full refund. We will organise a courier collection service through Evri.
